Terms & Conditions
By placing an order
through our store you agree to the following:
********PLEASE EMAIL A SUITABLE DELIVERY DATE AFTER
********NO ORDERS ARE SENT UNTIL A DATE IS CONFIRMED********
In the event of the customer receiving their goods being
away from the delivery address, we shall not be responsible for death of any
livestock in this process and must be signed for on the first attempt of delivery.
The photos used on our website are pictures of the product
you will receive unless stated otherwise. In the instances of hermit crabs and
snails etc there is a generic photo for such items.
Marine Livestock holds no credit/debit card details of our
customers, all transactions are completed through the paypal service offered.
Any order that is damaged or DOA (dead on arrival), we need
to be notified the same day before 6pm. Our standard delivery service is before
4pm therefore this gives you at least 2 hours to notify us and taken any photos
required for proof of losses.
In the rare occurance the livestock dies before being
shipped you will be notified to see if it could be replaced with something
else, if not you will be refunded.
All orders must be paid for before they are dispatched.
Please note that we do our best to provide correct latin
names, however, we cannot guarantee that they are correct.
As we sell through various sites a coral or invert may
become unavailable after you have paid for it. We try to keep the site as up to
date as possible however, sometimes this may occur. In this event you would be
refunded for that item or the whole order if you wish.
Marinelivestock.co.uk will not be liable for any
damages/injuries you may suffer.
Buy purchasing a product you acknowledge that you understand
about the care and nature of the item and any special care there may be needed.